Genuine Toshiba owner's manual. Couldn't really ask for more. And written in understandable English in contrast to a few recent experiences I have had with manuals for other equipment other than Toshiba but made in China and written in "Chinglish"!
Text excerpt from page 40 (click to view)
The upper heating element can be folded down to make it easier to clean the oven ceiling.
Folding down the heating element
Warning: Only fold down the heating element when the oven is switched off and there is no risk of being burnt! 1.Remove the side shelf support rails. 2.Grip the heating element at the front and pull it forwards and out over the support lug on the inner wall of the oven. 3.The heating element will now fold down. Caution: Do not use force to press the heating element down! The heating element might break. Cleaning the oven ceiling
Repositioning the heating element 1.Move the heating element back up towards the oven ceiling. 2.Pull the heating element forwards against the spring pressure and guide it over the oven support lug. 3.Settle it onto the support. 4.Insert shelf support rail.
Important: The heating element must be positioned correctly and securely on both sides above the support lug on the inner wall of the oven.