Genuine Toshiba owner's manual. Couldn't really ask for more. And written in understandable English in contrast to a few recent experiences I have had with manuals for other equipment other than Toshiba but made in China and written in "Chinglish"!
Text excerpt from page 16 (click to view)
IF SOMETHING DOESN'T WORK ?
Problems The machine vibrates or is too noisy Solutions Check that : all the transit bolts and packing have been removed. all the feet resting firmly on the ground, the lock nuts have been secrured. the machine does not touch something. the load is sufficent.
The machine empties as it fills
Check that : the end of the drain hose is not too low.
There is water on the floor
Check that : there is not too much detergent or unsuitable detergent. The formation of foam can cause water leaks. one of the detergent dispenser is not obstructed. the drain hose is well hanged. if one of the joints or the tap leaking ? it is not always easy to see as the leak often runs along the hose. is the drain filter cover properly closed ?
Softener detergent flows out the overflow orifice
Check that : you have respected the adviced quantities. check that the siphons located at the back of the detergent dispenser are not obstructed.