as a first-time user and buyer from this site, i found the overall service outstanding!! this product is a godsend as, without it, i would never have been able to find my way around and use my machine as intended. i will certainly use this site again as required. many many thanx!!
Useful manual, good scan, worth the pay if you find the unit difficult to operate.
Text excerpt from page 7 (click to view)
Something not Working?
Before contacting your local Service Force Centre check the following points. IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom No power to appliance Solution - Check there is power at the socket. - Check there is not a power cut by checking the household lights. - Check the fuse has not blown. - Ensure that the bulb is correctly fitted. - Replace the bulb if it has blown. - Check the door light switch is not jammed.
The light does not come on
The temperature in the fridge or freezer section is too - Check the ambient temperature is within the appliances high operating limits of 10Ã»C to 32Ã»C. - Check the thermostat control knob is turned to the correct setting relative to ambient conditions. The compressor runs continuosly - Adjust the thermostat control knob to give correct temperature control. See page 4. - Check that the door is closed. - Large quantities of food have recently been placed in the cabinet and/or door is frequently opened. - Check that air ventilation is not obstructed. - Ensure the door is not left open. - Check that nothing is preventing the door from closing. - Is the door gasket intact and clean. - Refer to normal operating sounds. - Check the drain hole is not blocked. (see Maintenance and Cleaning).
Excessive frost and ice has built up
Noise Water under the salad bins
If after the above checks, there is still a fault, call your local Service Force Centre. In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.