I AM HIGHLY IMPRESSED BY THE EASE OF USE OF THIS DOWNLOAD SERVICE. INSTRUCTIONS ARE CLEAR AND SIMPLE TO FOLLOW....EVEN BY TECHNOPHOBES SUCH AS MYSELF. THE EMAILS POINT YOU IN THE RIGHT DIRECTION...ITS SO EASY PEASY. THE DOWNLOAD CHOICE OF USER MANUALS IS EXTENSIVE AND I COULD NOT FIND A CHEAPER OR MORE EFFICIENT SERVICE ON THE INTERNET. I COULD NOT HAVE MADE A BETTER CHOICE OF INFORMATION PROVIDER. SHOULD I EVER NEED ANOTHER USER MANUAL, THEN THIS IS THE FIRST CHOICE SITE. COULD NOT BE BETTER PLEASED!!!!!!!...MANY THANXES FROM JIM BURNS
I was impressed with the quality of service (frequent e-mails to let you know the status of your order), and the speed at which the download became available. The manual was a life saver and was not easy to track down. Thank you for such an excellent service.