I AM HIGHLY IMPRESSED BY THE EASE OF USE OF THIS DOWNLOAD SERVICE. INSTRUCTIONS ARE CLEAR AND SIMPLE TO FOLLOW....EVEN BY TECHNOPHOBES SUCH AS MYSELF. THE EMAILS POINT YOU IN THE RIGHT DIRECTION...ITS SO EASY PEASY. THE DOWNLOAD CHOICE OF USER MANUALS IS EXTENSIVE AND I COULD NOT FIND A CHEAPER OR MORE EFFICIENT SERVICE ON THE INTERNET. I COULD NOT HAVE MADE A BETTER CHOICE OF INFORMATION PROVIDER. SHOULD I EVER NEED ANOTHER USER MANUAL, THEN THIS IS THE FIRST CHOICE SITE. COULD NOT BE BETTER PLEASED!!!!!!!...MANY THANXES FROM JIM BURNS