WHIRLPOOL AWM 5500
Owner's Manual

3gb10006.fm5 Page 28 Tuesday, May 15, 2001 3:21 PM

TROUBLESHOOTING GUIDE
The appliance will not start, no lamp lights up.
Check whether: � the appliance is plugged in; � the wall socket is functioning correctly (use a table lamp or similar). � ON/OFF button pressed. � the water tap is open. If not, open the tap and switch the appliance first off, then on. � the appliance door is properly closed (child safety); � a programme has been selected and the programme is started;

The appliance vibrates during the spin cycle.
Check whether: � the appliance is levelled and solidly installed on all four feet (see �Installation Instructions�); � the transit bolts have been removed. The transit bolts must be removed before the appliance can be used (see �Installation Instructions�).

Water Stop fault (depending on model)
When the appliance detects a water leakage the pump runs continuously. Switch off the appliance, unplug it and make sure that the water tap is closed. The �Water Stop� may have been triggered by: 1.too much foam; 2.leakage in the inlet hose or in the appliance. Tilt the appliance forwards carefully to allow the collected water to flow out from the bottom of the appliance. Then: 1.connect the appliance to the electrical outlet, 2.open the tap, 3.reselect the desidered programme and press the �On/Off� button. Important: if the fault occurs again, call AfterSales Service with details about the fault (see �After-Sales Service�).

The appliance stops during the programme.
Check whether: � the �Rinse Hold� button is pushed, terminate this option by pressing the button again; � �On/Off� button has accidentally been pressed; press �On/Off� button again.

No water or insufficient water supply.
Check whether: � the tap is turned on completetly; � kinks are present in water hose; � the water hose filter is blocked; � the water hose is frozen up; N.B: Afterwards switch the appliance off, then on.

Waste water not pumped out.
Check whether: � the drain hose is correctly installed (see �Installation Instructions�); � the filter is blocked. � the drain hose is frozen up. � the �Rinse hold� button is pressed.

Final spin results are poor:
The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (bathmat, bathrobe, etc.) this system may reduce the spin speed automatically to protect the appliance or even interrupt the spin cycle altogether, if the imbalance is too great even after several spin starts. � if the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle. � excessive foam formation may prevent spinning. Ensure correct amount of detergent is used Important: this machine is fitted with a safety system. The programme is interrupted after a few minutes if one of the following happens: � no water supply; � pump blocked. � If the pump is blocked, switch off the appliance and clean the pump (see �Removing the filter�). Then re-start the appliance.

Detergent and additive product residues in dispenser at end of wash.
Check whether: � the siphon is correctly installed and clean (see �Care and Maintenance�); � enough water is being supplied. The mesh filters between the inlet hose and the tap could be clogged (see �Care and Maintenance�). Check and clean the filter two or three times a year (see �Removing the filter�). Also see �Detergent and Additives� for information.

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