The manual was missing 2 pages but when I presented the problem to the company they made every attempt to get the 2 pages to me, when they couldn't they refunded my money. A very pleasing and easy transaction. The manual they provided was the original, it was concise and to the point. I plan to do business with this company again when should the need arise.
Irrespectively of this manual exist only germany language, it's useful - although i need some additional task to translate: My english is bad, but usable - but i really dont speak germany. :)
Excellent service from this company (including a total refund on an earlier purchase when through no fault of the company the manual was incomplete). I have purchased several manuals which I have been very satisfied with, as I am with this one. Highly recommended.
It was easy to order and received exactly what I needed. Only complaint would be the 24 hours you have to wait.
Text excerpt from page 20 (click to view)
Something not working?
Problems which you can resolve yourself.
Problem
� The machine does not start up:
Possible cause
� Check that the door is firmly closed. � Check that the machine is plugged in and that there is power at the socket. � Check that the main fuse has not blown. � Check that the programme selector dial is positioned correctly. � Check that the ON/OFF button has been depressed.
� The machine does not fill:
� Check that the water tap is open. � Check that water is coming out of the tap. � Check that the inlet hose is not squashed or kinked. � Check that the filter in the inlet hose is not blocked. � Check that the door is closed.
� The machine fills then empties immediately: � The machine does not empty and/or does not spin:
� The end of the drain hose is too low. Refer to relevant paragraph in �water drainage� section. � Check that the drain hose is not squashed or kinked. � A programme which ends with water in the drum has been selected. � Check that the filter is clean.
� There is water on the floor:
� Too much detergent or unsuitable detergent (creates too much foam) has been used. � Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. � Check that the drain hose is not damaged.
� The machine vibrates or is noisy:
� Check that all the transit bolts and packing have been removed. � Check that the machine is not resting against anything. � Check that the support feet are resting firmly on the ground. � Check that the laundry is evenly distributed in the drum. � Maybe there is very little laundry in the drum.
