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7.Troubleshooting
The mouse cursor does not react when using the cursor control on the remote control
General: � Check that the batteries are installed properly in the remote control and/or replace the batteries. � Check that the projector receives the signals from the remote control. � Check that the USB cable or PS/2 cable has been properly connected. � Check that both projector and computer are switched on. � Unplug the USB cable or PS/2 cable and then reconnect.
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In case of PS/2 connection: � The PS/2 mouse of the connected laptop has priority over the projector mouse loop through connection. � Disable the PS/2 mouse of the laptop by selecting �Disable in hardware profile� in the �Windows Mouse Properties� of the laptop.Then restart �Windows� on the laptop. The projector mouse loop through connection now has priority while the laptop mouse can still be used. � Switch off all devices and then reconnect while you make sure that you: � connect the PS/2 cable to PC and projector before switching on the PC; � switch on the projector before switching on the PC; � do not connect the USB cable when making the PS/2 connection. Also refer to the User Guide or support information of your computer.
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In case of USB connection: � Connect another USB device (mouse, scanner, webcam, etc.) and see if it works. If it does not work there is a problem with the computer. � Also refer to the User Guide or support information of the computer. � �Windows� did not manage to install the driver correctly. In this case the �Device manager� will contain a catagory �Other devices. � Disconnect the projector. � Remove all items listed under �Other devices� in the �Device manager�. � Restart the computer. � Reconnect the projector. In case the computer asks for monitor drivers, install the drivers on the CD-ROM supplied with the projector. In case the computer asks for a USB-device driver, install the required drivers on the CD-ROM supplied with the computer. The size of the image exceeds 128 Kb. Reduce the size of the capture window. Select another image.
Computer asks for drivers
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Image for personal startup screen cannot be loaded
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Philips Multimedia Projector
34
English User guide bSure1 / bSure 2
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