The service manual when downloaded and printed out was clear and easy to read. The manual is complete with the schematic diagram and technical data. I occasionally require a manual and now having registered with this company I shall order from them in the future.
Text excerpt from page 11 (click to view)
4. When the terminal is pushed into the receptacle as far as it will go, push down the edge of the surface unit
opposite the receptacle. The element hold-down clip will keep the surface unit from moving around.
NOTE: Drip bowls help catch spills. When
they are kept clean, they look new longer. If a chrome drip bowl gets discolored, some of the utensils may not be flat enough, or some may be too large for the surface unit. In either case, some of the heat that�s meant to go into or around a utensil goes down and heats the drip bowl. This extra heat can discolor it.