CANON FAXL350
Service Manual

FAX-L350 Chapter 3: Maintenance and Service

"DOC. TOO LONG" (#003) Cause: The document is longer than 39.4"(1m). Solution: Use a copy machine to make a reduced copy of the document, then send again. Cause: It took more than 32 minutes to send, copy, a document or receive a document. Solution: Divide the document and send or copy each part separately. Contact the other party and have them divide the document and send each part separately. "HANG UP PHONE" Cause: The handset or the extension telephone is off the hook. Solution: Put the handset or the extension telephone back on the hook. "MEMORY FULL" (#037) Cause: The fax's memory is full because it has received too many documents. Solution: (1) Print out any documents which are stored in memory. Then start the operation again. (2) If the memory contains any facsimiles you don't need, delete them. Cause: The fax's memory is full because you tried to send too many pages at once. Solution: Divide the document and send each part separately. "NO ANSWER" (#005) Cause: The receiving fax machine does not answer. Solution: Make sure you dialed the correct number. Try again later. "NO RX PAPER" (#012) Cause: The receiving fax machine declares no paper in DIS, or its memory is full. Solution: Contact the other party, and ask them to put paper in their machine, or to clear their fax machine's memory. "NO TEL #" (#022) Cause: The button you pressed has no number registered for One-Touch Speed Dialing, Coded Speed Dialing, or Group Dialing. Solution: Print a list of registered numbers and make any corrections needed, then try again. "NOT AVAILABLE NOW" Cause: One-touch or coded speed dial already registered. Solution: Check the contents of the one-touch or coded speed dialing registration, then try again. "CLEAR PAPER JAM" (#009) Cause: Paper jam. Solution: Clear the paper jam. "REPLACE CARTRIDGE" Cause: The toner cartridge has run out of toner. Solution: Replace the toner cartridge.

3-11